Student Worker Welcome Desk
Name of Position: Welcome Desk
Classification of the Position: Student Worker
Department: Student Services
Location: Enrollment Center
Function : Answer switchboard, serve as greeter, enter students into walk-in manager, assist with ID card production, mail distribution, serve as olark chat live agent, general office duties
Position Description : This individual will be responsible for answering phones with proper etiquette, will provide customer services to everyone entering the Enrollment Services area, will assist with filing documentation for student services, will give directions or walk customers to various areas of the college. Duties include but are not limited to opening/closing and operating the switchboard, greeting customers as they enter the college, delivering mail, creating & delivering ID cards, serving as olark chat live agent.
Qualifications :
- · Phone etiquette
- · Communication skills
- ·Computer skills
- ·Run errands/delivery and retrieval of materials around campus
- ·Confidentiality
- ·Attention to detail
- ·Time management skills
- ·Ability to comprehend instructions and work with minimal supervision
- ·Assist with office correspondence
- ·Stocking/Inventory
- General office duties
- Background Check required
Evaluation Procedure:
- Daily feedback from staff, students and other co-workers
Point of Contact:
Amy Troutt
618-545-3048
