ACE Front Desk Student Worker

Title of Position:  Student Worker - Front Desk

Department:  ACE

Supervisor:  ACE Specialist

Hours per week:  20 max

Employment Status:  Student Worker

Function:  This individual will welcome and provide customer service to students and visitors. In addition, this individual will provide general office skill support to the ACE staff.

Position Description:  This individual’s responsibilities include answering phones with proper telephone etiquette, taking messages, scheduling appointments for tutoring and testing, signing students in and out of the ACE attendance program, photo copying and other general office duties, and running errands as necessary. This individual will also perform data entry into prepared spreadsheets, maintain tutoring and testing book as well as perform basic cleaning of the front desk area, computer usage area, study tables, and testing room. Duties include but are not limited to working with ACE tutors and other Kaskaskia College staff members housed within the ACE and within any of the other Student Services departments.

Qualifications:

• Ability to multitask
• Computer skills
• Phone etiquette
• Effective communication skills
• Message taking skills
• Attention to detail
• Ability to comprehend instructions and work with minimal supervision
• Ability to work in a team
• Ability to work in an energetic atmosphere
• Time management skills
• Keyboarding, filing, photocopying
• Data entry and database management
• Maintain confidentiality
• Background check required