Function
To provide coverage at all education centers and main campus during times when staff are on vacation, personal leave, or sick leave. To provide comprehensive student support services to students. Acts as a College representative at the education centers. Provides College information to the public.
Organizational Relationships
The Regional Support Specialist reports to the Regional Director of the Education Centers, who reports to the Vice President of Student Services, who reports to the College President.
Qualifications for Position
- Associate degree with relevant work experience.
- Excellent customer service skills
- Excellent communication, organizational, and human relation skills
- Must be detail-oriented
- Strong computer literacy
- Ability and willingness to work independently and as part of a team
- Commitment to community college mission and philosophy
- Commitment to supporting and participating in student activities and College events
- Hold a valid Illinois Drivers License
Essential Functions
- To travel to education center locations and main campus to provide coverage for student services staff in times of absences.
- Perform comprehensive student services for the benefit of all students (current and prospects) campus-wide which are supportive of admission through completion of education plan.
- Assist in the recruitment of students.
- Assist students with technology applications for learning including Canvas navigation, myKC, and other online platforms.
- Ensure the proper opening and closing procedures and securing of facility is conducted at beginning and end of each day as needed.
- Act as the College representative in the absence of the Director/Coordinator.
- Provide accurate College information to the public.
- Supervise student workers in the absence of the Director/Coordinator.
- Support students in acquisition of textbooks and other resources for learning.
- Provide supportive services to faculty, students, and community members who
utilize the education center.
- Perform other duties as assigned.
Supervisory Responsibility
Position may supervise student workers and custodial staff as necessary.
Supervisory Controls
While consultations with the Center Director/Coordinator are available as necessary, the employee must be able to work independently and with a minimum amount of supervision. In addition, employee must be able to use independent judgment in dealing with and setting priorities for routine responsibilities and challenges that may arise.
Guidelines
Employee is required to follow all Kaskaskia College policies and procedures, local, state, and federal laws. Employee is also expected to adhere to and promote College Core Values of compassion, honesty, fairness, respect, and responsibility
Personal Relationships
Employee deals extensively with College employees, community members, students, and outside organizations on a daily basis.
Physical Demands and Work Environment
Normal working conditions are located in a busy office environment with frequent distractions and interruptions. Professionalism must be maintained at all times. Lifting of books and supplies up to 50 lbs. may be required. Occasional travel within the district and for professional development activities is required. Evening hours required as part of regular schedule. Typical working hours will be Monday through Thursday 10:00 am 8:30 pm.
Kaskaskia College
Human Resources
RE: Regional Support Specialist-Evening Position SS030923
27210 College Road
Centralia, IL 62801
618-545-3072
hr@kaskaskia.edu
As an AA/EEO employer Kaskaskia College is interested in receiving applications from individuals who would enhance the diversity of the College.
