Handle billing, reconciliation, and collections functions and provide direct student support services in the Accounts Receivable area including excellent customer service to all students and other internal and external customers while maintaining a high level of confidentiality.
Reports to the Director of Student Accounts, who reports to the Vice President of Administrative Services, who reports to the President of the College.
Qualifications for Position
• Excellent customer service skills • Strong written and verbal communication skills • Outstanding organizational, human relations and teamwork skills • Ability to maintain accuracy when working with detailed information • Excellent computer skills in word processing, spreadsheet and database, including Microsoft Word and Excel • Demonstrated commitment to supporting and participating in student activities and College events
Required • Associate degree • Two years of relevant work experience • Previous billing & cash handling experience
• Perform all non-student billing functions including, but not limited to, billing for the auto tech program, child care, facility usage, cafeteria/catering, retiree benefits, business and industry, community education, contract billing such as truck driver training and Centralia Corrections Center • Perform collections functions for all accounts including processing statements • Provide excellent customer service to all students and other internal and external customers including interactions required to resolve outstanding issues • Conduct timely account research and analysis to ensure a high level of efficiency and effectiveness • Reconcile receivable accounts • Receipt payments • Issue refunds from both restricted and unrestricted funds • Effectively communicate, using customer friendly and appropriate language, to explain invoices and payment issues • Assist student clubs and other organizations with deposits, including verifying their calculations and providing appropriate receipts • Provide professional, courteous, responsive and accurate service to our students and all customers in a timely manner
Perform other duties as assigned
Position will be expected to work as part of the Accounts Receivable and Enrollment Center team with a minimum amount of supervision. Consultation with supervisor is available as needed.
Position is expected to follow all College policies and procedures and all local, state, and federal laws and regulations. Position is also expected to adhere to and promote College core values of responsibility, fairness, respect, compassion, and honesty.
Position will have daily contact with students, College employees, community members, and external agencies.
Physical Demands and Work Environment
Works in a standard office environment, with frequent distractions, interruptions and deadlines. Must be able to be mobile and stationary throughout the workday, have the ability to transport 20 pounds and be able to operate a computer and other business equipment found in the office. Occasional travel to education centers, professional development sites, or other locations. Minimal travel out-of-district is required. Occasional evening and weekend hours.
This full time, benefit eligible, 12 month position at $13.00 per hour will perform all related Accounts Receivable support functions including excellent customer service to all students and other internal and external customers, conduct account research and analysis to ensure a high level of efficiency and effectiveness. Duties will also include reconciling student and government receivable accounts, issuing refunds, and receipting payments.
Position requires Associate Degree, two years of relevant work experience, previous cash handling experience, ability and aptitude to work with financial transactions in A/R, excellent customer service skills, and excellent written and verbal communication skills. Position also requires strong organizational, human relations and teamwork skills and excellent computer skills.
All applicants being considered for hire will be required to submit to a pre-employment background investigation, including a criminal record check.
RE: Accounts Receivable Specialist AR062921
27210 College Road
Centralia, IL 62801
As an AA/EEO employer Kaskaskia College is interested in receiving applications from individuals who would enhance the diversity of the College. A full job description is available at www.kaskaskia.edu/hr.
VACATION LEAVE 12 days per year for first fiscal year. Thereafter, employee receives 12 days plus one additional vacation day for each year of completed service up to a maximum of 22 days per fiscal year. Leave is accrued at the rate of 1 day per month.
SICK LEAVE 12 days per fiscal year
PERSONAL LEAVE 3 days per fiscal year
PAID HOLIDAYS Consistent with Collective Bargaining Agreement
HEALTH INSURANCE is effective the first day of the month after hire date and includes comprehensive medical, vision and dental coverage. Rates as of 9/1/20: $178.00 per month employee only coverage $290.00 per month employee + 1 dependent $335.00 per month employee+2 or more dependents Provider is Blue Cross/Blue Shield of Illinois.
LIFE INSURANCE is provided by the College and is effective the first day of the month after hire date. The benefit amount is equal to annual salary. Additional voluntary insurance is available at employee’s expense.
FLEXIBLE SPENDING ACCOUNT and 403(b) PLANS are also available.
The State Universities Retirement System requires that 8% of an employee’s monthly gross pay is deducted for individual retirement purposes.
It is also required that .5% of an employee’s monthly gross pay be deducted to fund the College Insurance Plan for Community College Retirees.
TUITION WAIVERS available for staff and family. CHILD CARE DISCOUNT available.