Network Technician

Job Description

The Network Technician will offer quality support to internal team members and external clients via e-mail, live chat, and in-persom.  The Network Technician will troubleshoot software and hardware issues to determine where repairs need to be made and then plan those repairs with the Network Manager.  The individual in this roll is responsible for ensuring that network is functional.  As well as toubleshoot computer software and hardware issues and make repairs and perform scheduled updates.

- Responsible for performing troubleshooting to the system failures and identify bottlenecks to ensure efficiency of network

- Responsible for troubleshooting computer software and hardware issues and making repairs and perform scheduled update

- Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions

- Responsible for training on Corporate Security and practicing the security policies

- Collaborate with the local and international IT team to ensure that security polocies are intact and distributes to employees

- Provide technical support to clients through various channels of communication

- Inspect cable lines to ensure that they are intact and working optimally

- Field questions from employees about technical questions

- Clearly communicate IT related issues to second and third level support

- Ability to work in a team environment and independently

-Must be flexible to work in various facilities, night, and weekends, if needed.

Qualifications

-Ability to communicate, read and write English

- Ability to follow written and verbal instructions

- Knowledge of LAN/WAN networks

- Outstanding diagnostic, problem-solving and analythical skills

- Previous use of MS Office, Cisco products, VMWare

- Entry Level

- Associates Degree/Bachelors Degree preferred, but not requires

-Cisco Switching Knowledge preferred


Salary and Benefits

How to Apply

Email Sherry Porter, HR Manager at sporter@radiac.com

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About the Employer

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