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Customer Service (VOCS-125)


2013 Summer 
Location: Main Campus

Description: This course will provide the student with a strong background in the following areas: 1. Defining customer 2. Building customer relations 3. Serving internal and external customers 4. Taking ownership of customer service 5. Exhibiting a "Customer Service Attitude" This class will equip the participant with working knowledge to achieve better service skills, whether it is in providing information internally or dealing with outside customers.

Textbook information can be found here.
VOCS-125-WE01D
06/24/2013 - 06/25/2013 Main Campus A. Troutt
     
Lecture Time: 9:00AM - 2:00PM Days: MT Seats: 26
       

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