Customer Service Associate

Job Description

Inform tour guests and interact with customers about Marcoot Jersey Creamery and Farm and products

Maintain cleanliness and safety of the tour areas

Assist with daily operations of the creamery store

Maintain inventory records and stocking the store with products

Processing payments on a computerized point of sale system

Honestly making change for customers

Assist Tour Director with on-farm events as assigned.

Other duties as assigned

The ideal customer service associate will follow Marcoot Jersey Creamery LLC (MJC) policies and procedures, assist with quality assurance/control. ensure guests have a positive experience, have outstanding verbal communications skills, be enthusiastic and friendly, have excellent monitoring and time management skills, be able to stand and/or walk for long periods, and be flexible and proactive.

This is a non-supervisory position.


Operate appropriate equipment, stand on concrete for hours at a time, work as a team, know computer basics, self-starter, able to follow detailed processes exactly, flexible

Salary and Benefits

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