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KC’s Greenville Education Center is Focused on Customer Service

The Kaskaskia College Greenville Education Center has a focused philosophy, according to its director, Jerri Davenport.  “The director and staff members pride themselves on their dedication to meet the needs of our students, community members and adjunct faculty. Our hours of operation provide opportunities for study, social networking and research. We are here to help in any way we can to get the students from their initial application to their ultimate goal… graduation.”
 
Built based upon Kaskaskia College’s philosophy of “bringing education to the times and places convenient to the learner,” the Center first opened its doors in September 2002.  Demand was so strong for the educational and community services offered by the Center that they quickly outgrew their first location.  A newer, expanded Center is now located just off of the beautiful historic square of Greenville at 209 North Third Street.
 
The Greenville Education Center offers services to the community beyond education.  Its open computer lab, free to use by students and citizens alike, is a popular amenity that helps to strengthen the relations between the College and the community.  The Greenville Center plays host to a variety of civic organizations and club meetings, some on a monthly basis.
 
In addition, several start-up businesses call the Center home, under the Small Business Incubator Program, which allows for some area startups to lease offices at the Education Centers for a period of up to three years, while the staff at the Center make themselves available for questions and are eager to help in any way they can.
 
Along with the expansion of the Greenville Center and the services it offers to the community, recent changes have allowed for an expansion of the Center’s educational opportunities for students.  Under an agreement signed earlier this year, Kaskaskia College is now able to offer full degree programs at each of its Education Centers; where before only half of the credit hours needed for a degree could be earned off campus.  With the advent of online classes, in which students need only computer and internet access to attend classes, and distance learning classes through the College’s network of distance learning classrooms, Greenville, as well as other Education Centers, can now offer much more programming than what was available when every class meant a rigid schedule of face-to-face class meetings.
 
The Center plays host to a number of College Advisory Board and Community Engagement meetings, in which suggestions for new programming to fill needs in the area are solicited.  The College works to act quickly on these suggestions.  As a result, the Greenville Center now offers a Small Business Accounting and Accounting Certificate programs, and plans to offer a Criminal Justice certificate program in the fall of 2013.  Office Technology classes are also coming to the Greenville Center, with an Open House for Office Technology scheduled for Thursday, August 8 from 5:30 to 8:00 p.m.   Faculty members will be on hand to talk to students and interested community members about the different career options available through the Office Technology Program, as well as outline a clear path to achieve their education and career goals.   
 
Utilizing its distance learning classroom, the Greenville Center can make available classes that are taught at any of the campuses or other extension centers.  This is not only convenient for the students who would otherwise have to travel to attend a class; it allows for a few students from several different locations to use the technology to make a class viable.
 
The Greenville Center is also part of the initiative called Weekend College, in which students who work full time can take classes that meet on Friday evenings and Saturdays and Sundays, breaking the mold of classes that are held mornings and afternoons through the week.  This allows students with inflexible schedules to also attend classes at KC.
 
Another service offered at the Greenville Center is Community Education classes.  These credit and non-credit classes cover topics of interest from getting the most use from an iPad or iPhone, to basic and intermediate computer classes, to hobbies such as writing your life’s story to genealogy and home canning of food.  As a service to the senior citizens of the area, these classes are offered for free or a reduced amount to persons 60 years of age or over.
 
Those students who do need to travel to the main campus can now do so utilizing the Bond County Transit system.   With BCT, students can travel to and from the Greenville Center from KC’s main campus in Centralia for a few dollars per trip
 
The Greenville Education Center is a growing, vibrant part of Kaskaskia College’s educational network, and the staff looks forward to serving the ever expanding educational and community needs of the Greenville area.  For more information on the Greenville Center, please call the Center at 618-664-9394 or email the Director, Jerri davenport, at jdavenport@kaskaskia.edu.


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