Functions of the Dental Office Assistant - Business Assistant

The Dental Business Office Assistant will maintain and organize all administrative functions in the front
office, including reception tasks – receiving and distributing office mail and email, answering the office phone
and distributing calls or messages accordingly, communicating patients’ arrival promptly, managing administrative
records and pulling/filing office charts among other duties.  The Dental Business Office Assistant will also work
 with administrative scheduling, including maintaining office records, documenting patient dental treatments and
transactions, following office procedures for patient referrals and scheduling of office appointments.  Other duties
 include maintaining office accounts receivable information, making financial arrangements with patients before
treatments and ordering office and administrative supplies.

Job Requirements

Outstanding written and verbal communication skills
A friendly, positive demeanor with patients and dental office team members
Great administrative organizational skills
Strong computer skills and the ability to learn new programs
Must demonstrate a thorough knowledge of dentistry and dental procedures
Exceptional customer service skills
Ability to travel for training, occasionaly out of state
Dental experience a plus

Education Requirements

Associates degree preferred, but not required

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